0 Open      4 Scheduled      5 Resolved

Planned Network Maintenance (Scheduled)

Affecting Other - All Services | Priority - Low


Planned Network Maintenance

Dear valuable customer, Our provider will be doing upgrades to their core routing devices , all services located in the Greater Chicago, IL metro area will be interrupted during the following maintenance window: Date of work: 12/14/2017 Start time: 00:00 CST End time: 06:00 CST Place of work: Greater Chicago, IL metro area Work description: Software and Hardware upgrade on core devices The interruption to your service should not exceed up to 90 minutes. If you have any problems with your service after this time, please open a ticket with our support team. We apologize for any inconveniences, thank you for your patience.

Date - 14/12/2017 23:15 - 14/12/2017 00:00

Last Updated - 11/12/2017 23:18

Los Angeles maintenance April 23 2016 - Compr (Scheduled)

Affecting Other - SATA VPS CUSTOMERS IN LOS ANGELES | Priority - Critical


Dear RegencyHost Customer,

We would like to inform you that our bandwidth provider at our Los Angeles DC will be performing bandwidth upgrade on their routers and our switches. Along with this bandwidth improvement we're going to switch all VPS hypervisors to a new, more powerful power circuit. Result of this maintenance is a comprehensive bandwidth improvement and more stable power supply.


VPS primary IP(s): 50.7.102.x, 50.7.103.x, 50.7.108.x, 50.7.109.x, 50.7.111.x, 192.240.116.x

Start time: April 23rd 2016 10 AM PDT  (5 PM GMT)
Expected end time: April 23rd 2016 11:59 PM PDT (6:59 AM GMT next day)
Location of maintenance: Los Angeles, all SATA VPS Servers (THIS WILL NOT BE AFFECTING SSD VPS SERVERS IN LOS ANGELES)
Expected impact: SA (Service Affecting)

We reccomend all clients make a backup of their servers and work, as we do not expect any issues it is always a good idea to keep a backup when doing maitnance. During this maintenance window, all virtual servers in mentioned racks will be offline. Expected downtime could reach up to 14 hours, however we will do our best to get your server(s) back online as soon as possible. If you have any problems accessing your server after the maintenance is completed, please open a support ticket. We apologize for any inconveniences. Thank you for your patience and understanding,
RegencyHost Support

Date - 23/04/2016 10:00 - 24/04/2016 00:00

Last Updated - 22/04/2016 17:12

Amsterdam maintenance (VPS CUSTOMERS) - Compr (Scheduled)

Affecting Other - VPS CUSTOMERS | Priority - High


Dear valuable customer,

we would like to inform you that our bandwidth provider at our Amsterdam DC will be performing bandwidth upgrade on their routers and our switches. Along with this bandwidth improvement we're going to switch all servers to a new, more powerful power circuit. Result of this maintenance is a comprehensive bandwidth improvement and more stable power supply.

Server primary IP(s): ALL VPS located in Amsterdam
Start time: April 8th 2016 9 AM CET
Expected end time: April 8th 2016 1 PM CET
Location of maintenance: Amsterdam, switch 3, all hypervisors
Expected impact: SA (Service Affecting)

During this maintenance window, all servers in mentioned rack will be offline. Expected downtime could reach up to 4 hours, however we will do our best to get your server(s) back online as soon as possible. If you have any problems accessing your server after the maintenance is completed, please open a support ticket.

We apologize for any inconveniences. Thank you for your patience and understanding.

Date - 08/04/2016 04:00 - 08/04/2016 10:00

Last Updated - 06/04/2016 13:01

Zlin Network Maintenance: 16/Sep/2015 (Scheduled)

Affecting Other - Network | Priority - High


Dear RegencyHost Customers,

we would like to inform you that one of our upstreams has scheduled maintenance and network performance degradation may be noticed during it, as our traffic will be routed through the rest upstreams. 

Start time: Wed 16. September 2015 00:01 CEST (GMT+2, 24-hour time format)
End time: Wed 16. September 2015 01:00 CEST (GMT+2, 24-hour time format)

Location: Zlin
Estimated duration of the outage: 1 hour

If you have any problems accessing your server after the maintenance is completed, please open a support ticket.

Thank you for your patience.

Best Regards,

RegencyHost Technical Support

Date - 16/09/2015 00:00 - 16/09/2015 01:00

Last Updated - 15/09/2015 17:47


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